Dear Residents, we are continuing to monitor developments with the novel coronavirus (COVID-19) and we are modifying certain services in order to try to keep everyone safe. We request that residents who are sick with flu-like symptoms such as fever, cough, sore throat, shortness of breath, etc., call or email us instead of coming directly into the office. The office has discontinued serving snacks and/or beverages for the time being. Although maintenance requests will remain available, our employees are required to confirm that no one is sick with flu-like symptoms in your home before completing the request. If you are ill and have a non-emergency maintenance request, please understand we will not be able to complete your request until you let management know that everyone in the household has been symptom free for at least fourteen days. If we do not hear back from you, we will follow up to check your health status, maintenance needs, and to schedule a maintenance visit. If you have chosen to self-quarantine, please notify us when requesting maintenance so we can avoid your home until your quarantine is over. Lastly, we have increased our cleaning strategies in our office, closed non-essential common areas, and are currently discontinuing all resident group activities for the time being. While we continue to work through this evolving situation, we have implemented a “no handshake policy” to help prevent the spread of germs.
